I would verify that their Exchange account is the only account within outlook. From a few different places it looks like it could be something stuck in Drafts too (although you said you checked there). Possibly removing the account and re-adding it in Outlook could be the quick fix to it (although they would lose their saved autocompletion which a lot of people complain when they lose it).

Im running 2016 on probably 25 Mac's and haven't seen this issue yet, but I have had weird issues with Outlook in general that aren't worth the time messing with and just adding the account back again will fix saving all of our times.

Outlook 2007: • Double-click on the email that was sent to your junk mail folder. • Click the “Actions” menu, then hover over “Junk E-mail” and select “Add Sender to Safe Senders List.” Outlook 2010: • Double-click on the email that was sent to your junk mail folder. • On the “Message” tab of the ribbon, click the “Junk” option on the left, then click “Never Block Sender.” Outlook 2011 for Mac: Outlook 2011 does not have a specific safe senders list as do the PC versions of Outlook. You can, however, add a “safe domain” by doing the following: • Go to the “Tools” menu and click “Junk E-Mail Protection.” • Switch to the “Safe Domains” tab. • Type @drexel.edu into the text box, and click “OK.” Caution should be taken with safe lists; malicious senders can “spoof” an email address on a safe list that might then bypass the spam filter. Apple Mail: Apple Mail does not have a specific safe senders list.

Outlook 2016 Could Not Synchronize Record Error -19703 Windows 10

What If Your OLM File Gets Corrupt & Showing “Could Not Synchronize Record Outlook 2011 Mac” Error? OLM Repair Tool is a powerful tool that repairs your damaged or corrupted OML files. It can resolve any type of corruption issues with your file. For more info call out Outlook technical support team or visit here @ Get in Touch With Us: Website: Toll-Free Number: +1 (844) 239-5111 Working Hours. Outlook For Mac 2016 Could Not Synchronize Record -19703 Posted on admin We had these issues previously when latency to our 365 mail servers was very high over 15000 ms , the latency right now isn't fantastic, but nowhere near as tragic as previously experienced. Open Outlook 2016 for Mac. Go to the Help menu, select Check for Updates.Select the check box to Join the Office Insider program, and then choose Insider Fast or Slow from the menu. If it doesn't work, as the issue is more specific with Office 2016 for Mac side, we can ask a question in the following forum. Hello- I am new to this group, but not new to Exchange (been working on it since v5.5). I wanted to ask if anyone has seen this error message. The Error is Could Not.

At the top of each filtered message, you will see an option to mark it as “Not Junk.” You can also add senders to your address book, which will prevent their messages from ending up in your junk mail folder. Finally, you might wish to turn off your email client’s filter altogether and rely on the server’s filter to remove junk mail from your inbox.

Outlook 2016 Could Not Synchronize Record Error -19703 -

Under Hardware, click Keyboard > Keyboard and then check Use all F1, F2, etc. As standard function keys. On the Apple menu, go to System Preferences. Custom Keyboard Shortcuts: In the Mac versions of Excel, you have to go to the Tools menu (it may be under File and then Options depending on the Excel version) and then select Customize Keyboard there to create these shortcuts. Control shift enter excel. These shortcuts work the same way mechanically as on Windows, but the dialog box to create them looks different and you have to access that dialog box differently.

Mac users can block sender using the option available as part of Junk E-mail Protection. Step 1: Open the message received from the contact that you want to block. Step 2: Right click on the email address and copy the contact. If you know the email address of the sender then you can skip the above steps.